Every guest gets the right email, at the right time, without you having to think about it.
Automatic reminders and confirmations in your branding. Fewer no-shows, no effort.Confirmation, reminder the day before, cancellation, review request: everything goes out automatically, in your branding and in your venue's language. Fewer forgotten bookings, fewer no-shows, a polished image.
Why use it
Guests don't forget, fewer no-shows
An automatic reminder goes out the day before every booking. The guest doesn't forget, and if something comes up, they cancel in time instead of simply not turning up. Your dining room stays genuinely full.
The booking goes straight into the guest's calendar
Every confirmation includes an ICS file: in one click, the booking is saved to iPhone, Gmail or Outlook. It stays visible right up to the day, even without a notification.
Your brand, not ours
Logo, colours and wording are fully customisable for each type of email. Your guests receive a message that looks like your restaurant, not like a generic tool.
A direct line to your guests, free of charge
The reply-to is your own email address: replies come straight to you. You can include the daily menu, and guests can cancel in one click without calling you.
How it works
Personalise your messages once
In the settings, you set the logo, colours, subject and wording for each type of email (confirmation, reminder, cancellation…). You do it once, and it applies to all your bookings.
Couverty sends them as bookings come in
For every event (new booking, day-before reminder, cancellation, declined booking, no-show or review request), the matching email goes out on its own, at the right time, in your venue's language (FR / DE / IT / EN).
The guest adds it to their calendar or cancels in one click
They add the booking to their own calendar with the attached ICS file, or cancel without picking up the phone. No more last-minute calls for you, and your calendar stays up to date.
The day before a fully booked service
Tomorrow's service is fully booked. On paper. At 6 pm the day before, every guest automatically receives a reminder. Those who can no longer make it cancel in one click and free up their table in time. The result: your dining room is genuinely full, not just in theory, and you haven't made a single call.
What restaurant owners say
Restaurants in French-speaking Switzerland, just like yours.
I am delighted to be working with the Couverty app: this booking platform matches exactly what I need.
Marc
Café National, Martigny-Bourg
The tool meets a real need for managing bookings and organising our work: it helps us keep service flowing, anticipate busy periods and improve the guest experience.
Daniele Avitabile
La Vache qui Vole, Martigny
This solution really helps us manage bookings and organise our dining room: anticipating services better, managing tables more efficiently and working more smoothly. Real value for our team and for our guests.
Stéphane Délez
Le Lieu 23, Leytron
See also
FAQFrequently asked questions
Everything you need to know about this feature.
Yes, the subject, heading and body can be edited for each type of email.Yes. For each type of email (confirmation, day-before reminder, cancellation, declined booking, no-show, review request), you can adapt the subject, the heading and the main text. The logo and colours are set once and apply to all your emails.
Yes: logo, colours and wording entirely reflect your brand.You add your logo and colours once in the settings. Every email Couverty sends carries your visual identity: your guests don't see the Couverty name, they see your restaurant.
Yes: replies come to you, and cancelling takes one click.The reply-to is set to your email address: any reply reaches you directly. A one-click cancel button is built into every confirmation and reminder email, so guests never need to call you.
In French, German, Italian and English, depending on your venue's language.The emails are available in French, German, Italian and English. They go out automatically in the language set for your venue, with nothing for you to do.
The emails are sent through a professional sending infrastructure.Couverty uses a professional sending infrastructure (SPF, DKIM and DMARC authentication) to maximise deliverability. The emails contain clear transactional content that the recipient is expecting, which greatly reduces the risk of being filtered.
A question? Contact us
Emails that work for you
Automatic, in your branding, in your venue's language. Designed to reduce no-shows.
A question? contact@couverty.ch